While the world seems to be in agreement that a presence on social media is critical to a business’s success in 2012, the idea of using Facebook, Twitter, et al for customer service is still a hot topic.
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- Brands rejoice RT @csinowedu: Twitter Just Added An Extra Layer Of Security To Prevent Your Account From Being Hacked http://t.co/UMpDyMzpxw about 11 hours ago ReplyRetweetFavorite
- The Brand Guide to Fixing Social Mishaps http://t.co/7lPAHLB2rP via @Digiday #branding #marketing #crisiscommunication about 16 hours ago ReplyRetweetFavorite
- What Kind of Effect Will Yahoo! Have on Tumblr? - http://t.co/VeEz6P7096 via @socialmedia2day #yahoo #tumblr #socialmedia 04:48:08 PM May 21, 2013 ReplyRetweetFavorite
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